All the trees made photos tough on this job in Birmingham, AL but Shane’s Customer, Dariana D., was very happy with the result “Shane made my insurance claim for hail damage easy and he was responsive to calls during the process.
It was raining the morning they came to take off my old roof and install the new one. When Shane arrived, he alleviated my concerns about re-roofing in the rain and stayed throughout the installation. The rain stopped after a few hours and they completed the job in 7 to 8 hours. They were hard working and made an effort to clean up around the house and they finished up.”
Dariana had previously contacted Authentic Restoration to request a free roof inspection. Shane promptly responded, hail damage was found on the roof. Dariana promptly called in a claim to her insurance company, State Farm.
Shane met the Adjuster from State Farm soon after and got on the roof to show him the damaged shingles. The roof was approved for a complete replacement! Shane brought shingles samples to her home, Dariana chose Black Shadow Atlas Glassmaster to install on her roof.
MaryEllen W was another Homeowner looking for the best roofers in the area. She called Authentic Restoration and Shane responded promptly. Damage was found during the roof inspection, MaryEllen was shown the damage photos. She Contact State Farm to File a Claim.
Shane met with the State Farm Adjuster a few days later and the home was quickly approved for a complete roof replacement. Two weeks later and MaryEllen had a new roof!
MaryEllen was very satisfied with the quality workmanship provided by Authentic Restoration as wellas Shane’s Customer Service.
“We had a lot of hail damage from the last big storm and needed a new roof. Shane did a great job of communicating with our insurance company and firming up details. The men arrived on time, worked quickly and cleaned up afterwards. We would highly recommend them.”
Residents of Birmingham, AL who think they may have a damaged roof should contact Authentic Restoration and request Shane to come out to inspect their roof.
