William K answered his door on December 1, 2016, when the Authentic Restoration Sales Rep, Lance Mollison, knocked. Lance told William that Authentic Restoration was a top Roofing Contractor in the area. He offered a popular option: a free roof inspection for Raleigh, NC homes. Happily, William accepted.
15 minutes later, Lance was showing William hail damage pictures. They discussed options, Mr. K decided to call in a claim to his insurance company. Lance stayed with Mr. K through the process in case he needed to answer any questions. Here are a couple of the hail damage pictures Lance shared with Mr. K. Obviously, a close-up inspection on the roof is required to detect this type of damage.
Hail Damage Insurance Claim Raleigh, NC
Lance returned 2 days later to meet the Adjuster from Liberty Mutual. Lance showed the Adjuster all the hail damage on the roof. After the Adjuster agreed that a full roof replacement was in order, Lance reviewed the Xactimate estimate that had been prepared. Authentic Restoration is a roofing contractor in Raleigh that has great expertise in working with Liberty Mutual and other Insurance Companies such as State Farm, Metlife, Erie, Allstate, and Nationwide.
Mr. K chose to wait until after the holidays to start the roof build. Lance found a time convenient for Mr. K to view shingle samples. These were brought to Mr. K’s home to review. Tamko Heritage Rustic Black was the shingle chosen. Authentic Restoration is a Raleigh roofing contractor that works with all the major shingle manufacturers including GAF, CertainTeed, Owens Corning, and Atlas.
Materials were ordered. The roof crew which has all the required General Liability and Workman’s Compensation Insurance was scheduled for the roof replacement. Lance met the crew at Mr. K’s home the morning the roof was to be replaced. The materials arrived the morning of the roof construction to minimize the inconvenience to our Customer. This was a fairly large roof, 43 squares.
Roof Replacement Process
The existing materials were removed down to the bare decking. Synthetic underlayment was installed instead of the traditional cheap paper felt. Ice & water shield was installed in the valleys to meet North Carolina State building code requirements. All shingles were installed using 6 nails instead of the required 4. This increases the wind rating by 20 mph. The job was completed in 2 days. Magnetic rakes were used to clean up all the nails and metal debris.
Finished Roof Restoration
Mr. K was delighted with Lance and Authentic Restoration. He is recommending Authentic Restoration as one of the top Raleigh Roofing Contractors to all his neighbors, friends and family. He was kind enough to make a video testimonial to describe his experience with Authentic Restoration.
Who is the best Roofing Contractor in Raleigh, NC? Which Raleigh Roofing Contractor would you call for a free roof inspection? Which Raleigh Roofer would you want to meet with your Insurance Adjuster? Contact Authentic Restoration today for your free roof inspection in Raleigh, North Carolina.